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RETURNS


some ACCESSORIES in life should not be returned…    


like PUPPIES AND LANVIN.





POLICY
Exchange requests or returns on FULL-PRICES apparel and footwear are accepted within 14 business days from the date the item is shipped to you. Items must be unused, unworn, unwashed and undamaged. In order to facilitate the credit process, please return in their original packaging, including: hangers, polybags, hand tags on garments, shoe boxes, dust bags, eye glass cases and gift boxes.

NO RETURN, REFUNDS OR EXCHANGES WILL BE ACCEPTED ON THE FOLLOWING ITEMS:
Accessories
Gifts & Lifestyle
Handbags
Jewelry
Leather goods
Sunglasses

These items are FINAL SALE only. If your items are eligible for return (clothing and footware only), please visit the Returns page.

PLEASE NOTE: All SALE purchases are FINAL SALE. Please shop carefully! Returns or exchange requests on SALE merchandise will not be accepted.

Instructions For Exchange or Return of Full-Price Merchandise

RETURNS:
(Excludes Gift Cards)
Please email returns@pinkclouds.com if you would like to return an item. A PINKCLOUDS representative will arrange pick up and process your return.