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September 1, 2010

PinkClouds Grey Days LLC (“PinkClouds,” “we,” “us,” or “our”) has created this Privacy Policy (the “Privacy Policy”) to explain why we collect particular information and how we will protect your personal privacy within our Website located at the URL (the “Website”). The following also discloses our information gathering and dissemination practices for the Website and the activities and services provided on and through the Website, including making donations or purchasing products (the “Services”).

In order to fully understand your rights we encourage you to read this Privacy Policy. This Privacy Policy is effective as of the date set forth above and is only applicable to the Website.  Except as explicitly provided herein, this Privacy Policy does not apply to the practices of entities that we do not own or control or to people that we do not employ or manage. Your privacy on the Internet is important to us.  Because we want to demonstrate our commitment to your privacy, this Privacy Policy notifies you of:

  1. What personally identifiable information of yours is collected through the Website
  2. Who collects such information
  3. How such information is used
  4. With whom your information may be shared
  5. What choices you have regarding collection, use and distribution of your information
  6. What kind of security procedures are in place to protect the loss, misuse or alteration of information under our control
  7. How you can correct any inaccuracies in your information.

Questions regarding this statement should be directed to PinkClouds by clicking here

Your Consent

What information do we collect?

We collect information from you when you register on our Website, make a purchase through the Services, fill out a form, transmit comments, contact us through the Website, or receive customer or technical support. 

When using the Services or registering on our Website, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our Website anonymously. The personal information that you provide must be true, accurate and complete, and all registration and account details (where applicable) must contain your real name, address and other requested details.  To update your personal information, please log into the Website and click on the “[Sign In]” tab. You are responsible for keeping your contact information current and accurate.

Please note that when you delete your registered account information (where applicable), we may retain your registration information for a reasonable period of time afterward for the purpose of internal account management and fraud prevention activities.

In some instances, we ask for contact information for people other than yourself including, for example, e-mail addresses of friends to whom you send e-cards or a copy of one of our Website pages, or the mailing address of someone you wish us to notify of a purchase you have made.  The information we collect is used to send the notification or information you requested and/or to inform the recipient of PinkClouds updates and opportunities to get involved.  Such contact information is not shared with any other organizations.

Our Website is not set up to track, collect or distribute personal information not entered by visitors. Our Website logs do generate certain kinds of non-identifying Website usage data, such as the number of hits and visits to our sites. This information is used for internal purposes by technical support staff to provide better services to the public and may also be provided to others, but again, the statistics contain no personal information and cannot be used to gather such information.

This Privacy Policy covers personally-identifiable information and other solicited visitor information that may be collected on the Website.  This Privacy Policy does not cover information that may be collected by us through any other means other than as described above.  It also does not apply to any unsolicited information you provide through the Website or Services.  All unsolicited information shall be deemed to be non-confidential, and we shall be free to reproduce, use, disclose and distribute such unsolicited information to others without limitation or attribution.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

• To personalize your experience

  (your information helps us to better respond to your individual needs)

• To improve our Website

  (we continually strive to improve our Website offerings based on the information and feedback we receive from you)

• To improve customer service

  (your information helps us to more effectively respond to your customer service requests, inquiries and support needs)

• To process transactions

We may share your personally-identifiable information with service providers or prospective service providers that we engage or may engage for the purposes of processing information on our and your behalf or developing, providing, operating, facilitating and maintaining the Website and Services. For example, we may partner with other organizations to fulfill or distribute product orders, process payments, process, analyze and/or store data, or customize fundraising and marketing messages. While providing services for us, these companies may access your personally-identifiable information. To the extent applicable, we require these entities to comply with this Privacy Policy and appropriate confidentiality and security measures. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the purposes provided in this Privacy Policy.

• To send periodic emails

The email address you provide for order processing, will only be used to send you information and updates pertaining to your order. If you decide to opt-in to our mailing list, you will receive emails that may include news, offers or opportunities that we believe will be of interest to you, solicitations for donations or invitations to fund-raising events, updates, related product or service information, etc.

• Protection of rights 

We will share personally-identifiable information if we have a good faith belief that (i) access, use, preservation or disclosure of such information is reasonably necessary to satisfy any applicable law, regulation, legal process, such as a court order or subpoena, or a request by law enforcement or governmental authorities, (ii) such action is appropriate to enforce the Terms and Conditions of Use for the Services, including any investigation of potential violations thereof, (iii) such action is necessary to detect, prevent, or otherwise address fraud, security or technical issues associated with the Services, or (iv) such action is appropriate to protect our rights, property or safety or the rights, property or safety of our employees, affiliates, agents or contractors, users of the Services or others.

Opting Out of Receiving Communications from Us

If you no longer want to receive our e-mails or other communications, please follow the unsubscribe instructions at the bottom of each email or communication.  Please note that you cannot unsubscribe from certain correspondence from us, including messages relating to your transactions.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, financials, etc.) will not be kept on file for more than 60 days.

Unfortunately, no transmission of data over the Internet is guaranteed to be completely secure.  It may be possible for hackers or other third parties not under the control of PinkClouds to intercept or access transmission or private communications unlawfully.  While we strive to protect your personal information, PinkClouds cannot ensure or warrant the security of any information you transmit to us. Any such transmission is done at your own risk.

Do we use cookies?

Our Website may use cookies (small files that a site or its service provider transfers to your computers hard drive through your web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. For example, use of cookies helps us remember your password, and process the items in your shopping cart. The majority of web browsers accept cookies, but the “help” menu on your browser should give you options for preventing, accepting, or receiving notice of new cookies. However, please be aware that if you block cookies, some Website functionality may be lost.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our Website, providing the Services, conducting our business, or servicing you, so long as those parties agree to keep this information confidential, as described above. We may also release your information when we believe release is appropriate to comply with the law, enforce our Website policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act). We will not knowingly collect any information from anyone under 13 years of age. Our Website, products and services are all directed to people who are at least 13 years old or older. No personally-identifiable information should be submitted to, or posted at, the Website by visitors under 13 years of age without the prior written consent of their parent or guardian.

Online Privacy Policy Only

This online Privacy Policy applies only to information collected through our Website and not to information collected offline.

Changes to our Privacy Policy

If we decide to change our Privacy Policy, we will post those changes on this page.

Additional Information

This Privacy Policy is personal between you and us, and no one else shall be deemed a third party beneficiary of this Privacy Policy.


If you have any further questions regarding this Privacy Policy or the use of your personal information under this Privacy Policy, you can contact us at the following postal or email address:

Privacy Director

PinkClouds Grey Days LLC
155 West 15th Street, Suite 2G
New York, NY 10011